Junior E-Commerce Marketplace Account Manager

Job Title: Junior E-Commerce Marketplace Account Manager Location: Remote At CONNETIX, we're not just a toy company; we're innovators on a mission to inspire learning through creativity and imagination with our award-winning, open-ended STEAM-accredited magnetic tiles. As we continue to rapidly expand globally, we're looking for an experienced Junior E-Commerce Marketplace Account Manager to join our family-oriented team. A few of the standout things we offer: • Remote Work Flexibility: Enjoy the freedom of a remote work setup that helps you balance your professional and personal life. • Collaborative Culture: Be part of a supportive team that embraces collaboration and creativity. We encourage everyone to share their unique perspectives. • Award-Winning Workplace: Proudly awarded the 'Great Place to Work’ accolade for two consecutive years, reflecting our commitment to a positive and inclusive culture. About the Role As a Junior E-Commerce Marketplace Account Manager, you will play a key role in managing and improving our product listings, optimizing content, and ensuring our brand’s vision is clearly communicated across various e-commerce platforms. You’ll be responsible for monitoring sales, identifying opportunities for growth, and ensuring smooth operations across marketplaces. Drawing on your toolkit of experience, here’s what you will be doing: • Product Setup & Content Management: Oversee the setup and maintenance of product listings, descriptions, images, A+ content, and video uploads across our online stores. • Content Creation & Updates: Regularly update and improve product content across our range, ensuring it aligns with the brand’s messaging and resonates with customers. • Video Content Upload & Management: Upload, manage, and maintain video content on product pages. • Market Research & Strategy: Continuously research trends and gather insights to improve our online content and sales performance. Propose ideas for content improvements and support in execute them. • Sales Monitoring & Actioning: Track sales volumes and monitor for any unusual changes. Quickly act to investigate and resolve any unexpected dips or surges in sales. • Problem-Solving & Accountability: Take ownership of any issues related to content, product setup, or sales trends, resolving them head-on with effective solutions. • Data Analysis: Use your strong Excel skills to analyse sales data, assess content effectiveness, and generate reports. • Project Management: Oversee the completion of projects, ensuring they are delivered on time and within scope, while adhering to process and workflow. • Cross-Functional Collaboration: Work closely with various teams to keep them informed and aligned with e-commerce objectives. • Training & Documentation: Maintain and update internal documentation for e-commerce processes and tools. Assist in training new team members. About You We will value your integrity, taking ownership of both successes and challenges. Customer-focused, you’ll constantly seek ways to enhance the customer experience and drive sales. As a strong team player, you’ll communicate clearly and keep everyone aligned. Above all, you’ll be trustworthy, consistently delivering on commitments. Our ideal candidate will have: • 2-3 years of experience in a similar e-commerce role. • A strong understanding of e-commerce platforms and content management systems, with Amazon experience being a plus. • Proficiency in Excel and data analysis, with the ability to interpret data to drive decisions. • Strong problem-solving skills and the ability to take ownership of issues and resolve them promptly. • A customer-focused approach, always striving to improve the user experience and sales performance. • A collaborative mindset, able to work with cross-functional teams and keep everyone informed. • Excellent written and verbal communication skills, with a clear and concise style. • A proactive, solution-oriented attitude, with the ability to act quickly when needed. Why CONNETIX? We offer an exciting and supportive work environment where your contributions make a real difference. Join us as we continue to grow and innovate in the world of STEAM education and creativity. If you’re passionate about e-commerce and making a real impact in a fast-growing company, we’d love to hear from you!