Learning, Development and Marketing Manager - Dubai (UAE)

About Lyra Health Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million. About the Company Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Role Overview Lyra Health is recruiting a Learning & Development, Marketing (L&DM) Manager to planning, coordinating, and implementing training and development programs to our corporate clients for Lyra MENA. This role involves identifying training needs, designing curriculum, and ensuring the effective delivery of training sessions. The Learning & Development, Marketing Manager will work closely with department heads and other stakeholders to align training programs with organizational and client goals. The primary focus of the role is Learning &Development with some local marketing management. Responsibilities • Collaborate with MENA team and clients to assess training needs • Conduct surveys, interviews, and consultations to identify skill gaps and areas for development • Design, develop, and update training materials, including manuals, e-learning modules, and workshops • Customize training content to meet the specific needs of different clients • Manage, enhance and continue to develop Lyra MENA L&D catalogue • Facilitate in-person and virtual training sessions, ensuring engagement and knowledge retention • Coordinate with external trainers and vendors when necessary • Assess the effectiveness of training programs through surveys, assessments, and feedback from participants • Make recommendations for improvements based on evaluation results • Assist in the creation and management of employee development plans, including leadership development and succession planning • Encourage continuous learning and professional development within the organization • Maintain accurate records of all training activities and participants • Prepare reports on training outcomes, participation, and effectiveness for client review • Assist in managing the L&D budget, ensuring cost-effective use of resources • Source and negotiate with training providers to optimize budget spending • Ensure that all training programs comply with relevant legal and regulatory requirements • Stay informed about industry trends and best practices in learning and development • Manage and support the local marketing needs of Lyra MENA • Engage with 3rd party providers • Stay informed about local industry trends and marketplace activity • Design marketing campaigns Qualifications • 2+ years of experience in Learning & Development or a similar role essential • General marketing knowledge and understanding to support local marketing requirements • Experience of working in the Middle East region essential • Experience of working internationally a distinct advantage • Solid experience in working with data and programme reporting excellent English speaking and writing abilities essential • Certification in training or instructional design (e.g., CPLP, CPTM) preferable but not essential • Proficiency in Google systems and familiarity with agile learning methods and tools EAP/Wellbeing experience is essential • Thorough knowledge and thorough understanding of both corporate and individual wellbeing • Strong project managements skills to deal with complex projects under time pressure • Excellent presentation and administrative skills • Excellent telephone manner and computer literate • Professional and quality orientated approach to work • Consistent achievement of annual sales revenue targets • Ability to develop and sustain mature working relationships • Ability to effectively negotiate between different parties to achieve the best possible outcomes for the business • Aware of impact of own actions on workload of others and the business (self responsibility) • Ability to function effectively under pressure • Ability to do multi-tasking in terms of set standards • Team player and pro-active input into all team meetings "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." The benefits available to those located in the UAE or MENA. will be consistent with UAE or MENA law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.