WA
This a Full Remote job, the offer is available from: APAC
Job Code: [CS- SYTCC]
Work Hours: 8:30 - 3:30 PM Eastern Daylight Time, Monday - Friday (Saturday if needed)
Salary: $5 - $6 per hour (depending on experience)
Job Responsibilities:
• Schedule and confirm patient appointments and caregiver shifts.
• Manage daily and weekly caregiver calendars.
• Coordinate caregiver assignments to ensure adequate staffing coverage.
• Respond to patient inquiries via phone, email, and text in a timely and professional manner.
• Send reminders for appointments and virtual consultations.
• Route urgent concerns through proper telephone triage procedures.
• Act as a liaison between patients, doctors, caseworkers, and support teams.
• Manage telehealth platforms and assist in virtual consultation logistics.
• Monitor remote patient data and escalate clinical concerns as needed.
• Coordinate prescription refills and ensure accurate medication schedules.
• Communicate with pharmacies and providers ...