V
Essential Duties and Responsibilities:
• Treats all patients, families, referral sources, doctors, vendors, and co-workers with dignity and respect.
• Consistently demonstrates courtesy to all clients and co-workers on the job.
• Consistently demonstrates proper phone etiquette, identifying company and self with each greeting answering the phone in 3 or less rings and minimizing the use of "hold".
• Maintains strict confidentiality of the patient and client information.
• Demonstrates competence and knowledge in all work-related activities.
• Always act professionally and efficiently, keeping personal phone calls and interactions at an absolute minimum.
• Displays ability to listen attentively and an eagerness to learn new skills.
• Willingly seek additional work when assigned tasks are completed.
• Processes orders through traditional and E Prescription delivery, updating the referral and patient with status throughout the process in the E Prescription platform.
• Verifies all necessa ...