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Remote Jobs at Viemed

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    Customer Service Representative - E Prescribe - Sleep Therapy

    VieMedLafayette18 days agoFull-time
    Essential Duties and Responsibilities: • Treats all patients, families, referral sources, doctors, vendors, and co-workers with dignity and respect. • Consistently demonstrates courtesy to all clients and co-workers on the job. • Consistently demonstrates proper phone etiquette, identifying company and self with each greeting answering the phone in 3 or less rings and minimizing the use of "hold". • Maintains strict confidentiality of the patient and client information. • Demonstrates competence and knowledge in all work-related activities. • Always act professionally and efficiently, keeping personal phone calls and interactions at an absolute minimum. • Displays ability to listen attentively and an eagerness to learn new skills. • Willingly seek additional work when assigned tasks are completed. • Processes orders through traditional and E Prescription delivery, updating the referral and patient with status throughout the process in the E Prescription platform. • Verifies all necessa ...