Remote Jobs at Softgic

At Softgic, we work with the best: with those who create, with those who love what they do, with those who give 100% in their attitude—because that is our #Coolture. Join our purpose of making life easier through technology and become part of our team as a Contact Center. Responsibilities: • Lead the development, testing, performance monitoring, and rollout of collections strategies, including segmentation, contact strategy, and payment strategies. • Supervise champion-challenger testing and the development, validation, implementation, and monitoring of decision tree segmentations. • Partner with the Analytics team to develop and monitor collections performance and internal scoring\/segmentation. • Lead Collections Strategy support for critical company initiatives (new client and product introductions). • Partner with Operations and Compliance teams to expand data access, improve decision-making, and implement new capabilities. • Collaborate with Collections Operations to identify, pr ...