Remote Jobs at Rr Donnelley

Job Description Shift: 9a-5:30p Pacific time The primary role of the Billing Support Specialist III is to perform administrative tasks in support of the client's billing department. Responsibilities • Monitor and respond to inquiries sent to the centralized billing inbox • Perform time edits • Respond to billing inquiries or redirect to the appropriate biller • Prepare ad-hoc reports, providing analysis of financial and historical data • Provide backup billing assistance when the Biller is out of the office • Assist in obtaining timekeeper approval for Billing clients • Prepare invoices according to client billing guidelines • Respond to inquiries timely and effectively • Prioritize and meet aggressive deadlines while handling a high volume of work • Build, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contact. This position requires routine communication with client contacts, and other personnel, both ...