Remote Jobs at Rill Data

We seek a highly skilled Sr. Field Engineer to join our team. This role is pivotal in supporting our pre- and post-sales processes, ensuring our prospects and customers have the technical resources they need to succeed. You will manage onboarding, provide expert technical support, and act as a critical liaison between our sales and engineering teams to deliver the best possible customer experience. Key responsibilities • Provide technical expertise during pre-sales engagements with prospects. • Deliver post-sales support, ensuring seamless onboarding for new customers. • Work closely with sales teams to understand customer needs and match them with technical solutions. • Lead technical demonstrations and proof-of-concept (POC) evaluations. • Offer strategic guidance and technical insights to prospects and customers during sales. • Troubleshoot and resolve complex technical issues, working closely with internal teams. • Maintain up-to-date knowledge of our product offerings and the over ...