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Description:
• Job Title: E-commerce Customer Support and Inventory Specialist
• Job Summary: We are seeking a detail-oriented and proactive E-commerce Customer Support and Inventory Specialist to join our team. This role is crucial for ensuring smooth operations across multiple online marketplaces, maintaining inventory accuracy, and managing customer interactions. The ideal candidate will have experience in e-commerce, exceptional communication skills, and a keen eye for detail to help us deliver an excellent customer experience while managing and monitoring inventory across various platforms.
• Key Responsibilities:
• Customer Feedback Analysis:
• Read and categorize customer feedback based on complaint types.
• Identify recurring issues and provide insights to improve product listings and customer satisfaction.
• Inventory Management:
• Regularly update inventory levels for multiple SKUs across various e-commerce marketplaces.
• Monitor inventory to ensure optimal ...