Remote Jobs at Randstad Usa

job summary: The E-Channel Representative is responsible for managing and supporting digital banking services and electronic channels including internet banking, mobile banking, ATMs, and other digital platforms. The role involves assisting customers with technical issues, promoting digital services, ensuring system uptime, and coordinating with internal teams to enhance customer experience through electronic channels. location: Reston, Virginia job type: Contract salary: $26 - 27 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Effectively assist customers with E-Channel needs through various inbound methods, including inbound calls, secure and non-secure email, and online chat. · Provide exemplary service and tact through verbal and non-verbal communications with a special emphasis on written communication in email and chat form. · Handle all questions and inquiries through these channels, including questions related to loans, deposits, and maintenance. qua ...