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About the Role
Join our thriving team at Plasterfix as a Customer Service Representative (CSR). You will be the first point of contact for our valued customers, ensuring their needs are met with exceptional service and care. This is a remote role with significant opportunities for growth and development within our dynamic company.
This isn't just another call-taking role; you'll be the first impression and the lifeline of our company, directly impacting our success and the ability of our skilled Plasterers (Technicians) to service our customers. If you're ready to embrace a challenging yet rewarding position where your efforts directly contribute to the company's growth and the job security of our entire team, we want to hear from you!
What You Will Be Doing
As a Plasterfix CSR, you'll be at the forefront of our customer interactions, responsible for:
• Answering incoming calls and efficiently scheduling service calls and inspections.
• Booking customer jobs via our CRM system accu ...