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With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides clients the experience and resources of a national company, combined with the hands-on approach of a local company.
Job Title: IT Analyst (Level 1 & 2 Support)
Employment: In Office 5 Days per Week
Position Overview
We're looking for a detail-oriented and personable IT Help Desk Technician who thrives on delivering outstanding customer service while tackling diverse technical challenges. You’ll serve as the first and second line of defense for technical support, helping maintain and improve our Microsoft 365 infrastructure, secure file management (Egnyte), Microsoft Teams Rooms, and local networked environments. If you enjoy helping people and solving problems using your knowledge of modern tools this role is built for you.
Key Responsibilities
Level 1 Support:
• Respond t ...