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We are seeking a Customer Service Advisor who is fluent in Italian, to join our team in providing exceptional service to our customers in the sales promotions sector. The ideal candidate will be responsible for handling customer calls, responding to emails, and validating promotion claims. This role requires excellent communication skills, technical proficiency, and a strong focus on productivity.
Hours of work: 8am-4pm Monday to Friday (37.5h per week)
Skills and experience
• Ability to speak and write in Italian language to a C1 ability – advanced ability
• Must be fluent in English, written and spoken
• Experience in successfully dealing with customers in a fast-paced environment
• Ability to concentrate and look closely at a subject or activity to deliver high quality error-free work
• Competent computer skills and experience with Microsoft Office (e.g. Outlook, Excel)
• Dedication and motivation to helping customers
• Professional and positive attitude
• Excell ...