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Job title: IT System Support Specialist: Audio/Visual Specialist
Company: Williamson County
Job description: JOB SUMMARY
Reporting directly to an IT Manager, responsible for providing tier II moderately complex support to employees by investigating, troubleshooting, and resolving issues related to technology systems. Level II of III in System Support.
• The vacancy related to this posting is for the Audio/Visual Specialist Assignment
EXAMPLES OF WORK PERFORMED
• Provides technical assistance and support on a wide range of computers and peripherals to resolve moderately complex technology issues
• Performs routine day-to-day hardware and software maintenance and assists users in the proper upkeep of their systems
• Evaluates existing computer systems and recommends hardware or software upgrades
• Maintains detailed, documented reports of service requests and projects completed
• Supports a designated team with development, implementation, testing, and enhancements of technology syst ...