L
As an E-Discovery Specialist, you’ll act as the dedicated point of contact for onboarding and supporting customers using Luminance’s E-Discovery platform. You’ll work across a range of legal use-cases – from E-Discovery and Early Case Assessment (ECA) to requests for personal information such as Data Subject Access Requests (DSARs).
Luminance Discovery operates as an autonomous unit within Luminance, with its own commercial and product strategy, which means we move fast, iterate, build and deliver innovation as well as world class customer service for our customers.
You’ll play a key role in both commercial and operational activities – leading project onboarding, managing project setup, delivering tailored training and providing first-line support.
Responsibilities
• Lead onboarding for new users – guiding project scoping, advising on data collection best practices, appropriate file formats and processing timelines.
• Support data uploads (small and large) and manage pre-processing ...