Remote Jobs at Lodgify

This a Full Remote job, the offer is available from: Latin America ⭐ About the role At Lodgify, we are hiring a Technical Customer Support Specialist to join our team fully remote from any location in Latin America or the Caribbean! We’re seeking a tech-savvy professional to become an expert in the Lodgify software. In this role, you’ll use that expertise to provide technical support, troubleshoot complex issues, and ensure high customer satisfaction through exceptional service. You will assist our customers in connecting Lodgify with the main reservation platforms integrated with Lodgify (i.e. Airbnb). And in cases of connection issues, we expect you to take the initiative in finding the root cause and solve it whenever possible, by investigating the problem while assisting the customers! ⭐ How will you make an impact? • Provide guidance to users on different connection types. • Proactively troubleshoot more complex technical issues with clients, related to our platform ...

This a Full Remote job, the offer is available from: Latin America ⭐ Role Overview At Lodgify, we're on the lookout for a Customer Support Specialist to join the Lodgify team fully remote! As a Customer Support Specialist, it is all about helping people! You will become an expert (we call ourselves “gurus”) in using the Lodgify software. You will use that expertise to advise our customers on how to successfully use Lodgify to set up their own accommodation website and grow their vacation rental business. You will help them by responding quickly to customer support requests, troubleshooting, and guiding them on how to make the most of Lodgify. ⭐ How will you make an impact? • Provide top-tier support via phone, email, or chat. • Ensure customer satisfaction by resolving issues promptly. • Troubleshoot and solve general technical issues related to the Lodgify platform. • Report customer feedback and issues to relevant teams and follow up as needed. • Identify and docu ...

This a Full Remote job, the offer is available from: Latin America ⭐ About the role At Lodgify, we are hiring a Technical Customer Support Specialist to join our team fully remote from any location in Latin America or the Caribbean! We’re seeking a tech-savvy professional to become an expert in the Lodgify software. In this role, you’ll use that expertise to provide technical support, troubleshoot complex issues, and ensure high customer satisfaction through exceptional service. You will assist our customers in connecting Lodgify with the main reservation platforms integrated with Lodgify (i.e. Airbnb). And in cases of connection issues, we expect you to take the initiative in finding the root cause and solve it whenever possible, by investigating the problem while assisting the customers! ⭐ How will you make an impact? • Provide guidance to users on different connection types. • Proactively troubleshoot more complex technical issues with clients, related to our platform ...

This a Full Remote job, the offer is available from: Latin America ⭐ Role Overview At Lodgify, we're on the lookout for a Customer Support Specialist to join the Lodgify team fully remote! As a Customer Support Specialist, it is all about helping people! You will become an expert (we call ourselves “gurus”) in using the Lodgify software. You will use that expertise to advise our customers on how to successfully use Lodgify to set up their own accommodation website and grow their vacation rental business. You will help them by responding quickly to customer support requests, troubleshooting, and guiding them on how to make the most of Lodgify. ⭐ How will you make an impact? • Provide top-tier support via phone, email, or chat. • Ensure customer satisfaction by resolving issues promptly. • Troubleshoot and solve general technical issues related to the Lodgify platform. • Report customer feedback and issues to relevant teams and follow up as needed. • Identify and docu ...