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JOB PURPOSE
We are seeking an experienced .NET/SQL Developer to help troubleshoot and resolve issues in our operational environment. This role involves analyzing issues detailed in our operational issues report, conducting root cause analysis, and implementing subsequent data fixes to ensure smooth and reliable system performance. The Senior Software Engineer will play a pivotal role in driving operation excellence and meeting our customer needs on a daily basis.
KEY ACCOUNTABILITIES
● Investigate, diagnose, and troubleshoot issues in our .NET and SQL application environments.
● Analyse data discrepancies and performance problems, identifying root causes and areas of improvement.
● Implement short-term fixes to resolve immediate operational issues.
● Develop longer-term solutions (including code changes and database optimizations) to prevent recurrence.
● Collaborate with internal stakeholders to gather requirements and communicate findings.
● Maintain clear documentation of is ...