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Are you into the fashion, growth oriented and customer obsessed? We are looking for an e-commerce store manager to be responsible for day to day operations for jebwa.com.
Company
Jebwa is a fast-growing e-commerce startup based in Bellevue, WA. We are a in mission to be the most trusted destination for the best pre-owned fashion deals.
Role
Jebwa is hiring a eCommerce Store Manager with a successful track record of managing online stores and deliver outstanding revenue growth and customer satisfaction. The role will report to the General Manager:
• Process orders and communicate with customers about order, delivery and after-sales support
• Monitor and manage listing inventory and pricing
• Provide timely customer service with ticket management, online chat and over the phone
• Handle e-commerce return cases and payment disputes
• Track, report and improve key e-commerce success metrics
• Design promotional programs to support existing customers or to acquire new customers
• Collec ...