II
At IT Industrial Company (Contractor), in Czechia
Expires at : 2025-06-19
Remote policy : Full remote
Role Description Skills :
As a Service Delivery Expert - Project Manager, you will be responsible for overseeing the delivery of services to clients or internal stakeholders while also managing specific projects aimed at improving service quality, efficiency, or introducing new services.
This role requires a strategic mindset, strong project management capabilities, and a deep understanding of service delivery processes.
Location : Remote Work from the Czech Republic, preferably in Prague (with the possibility of going to the client's office in Prague on request)
Main requirements
Mandatory Skills :
o Monitor service performance against SLAs, identify areas for improvement, and implement corrective actions as needed.
o Conduct regular service reviews with clients or internal stakeholders to ensure alignment and address any concerns or issues.
o Serve as the primary point of. ...