Remote Jobs at Intercontinental Hotels Group

Role Purpose The Online Travel Support Coordinator supports the accurate and timely distribution of IHG hotel data across third-party platforms, with a focus on Online Travel Agencies (OTAs). This role ensures data integrity, supports hotel onboarding to partner sites, and addresses connectivity issues through proactive report management, issue resolution, and stakeholder communication. Acting as a liaison between internal teams and external partners, the coordinator helps maintain operational excellence and system alignment. The role is critical in ensuring partner satisfaction by delivering accurate content, timely updates, and effective troubleshooting. Through collaboration and a keen attention to detail, the coordinator contributes to the overall success of IHG’s distribution. Key Accountabilities • Review and consolidate system system-generated trigger notifications to ensure third-party partners receive accurate and timely updates on hotel details (e.g., fees, descriptions, in ...