Remote Jobs at Included Health

About Included Health Included Health is on a mission to raise the standard of healthcare for everyone. We simplify healthcare by combining virtual and in-person care with expert navigation, comprehensive support, and AI-powered technology. Our Member Care Advocates (MCAs) play a crucial role in making healthcare easier and more accessible for our members. About the Role As a Member Care Advocate (Chat-Only), you will provide real-time, high-quality support via chat to members navigating their healthcare needs. You will be responsible for handling multiple concurrent chats, providing accurate information, advocating for members, and ensuring a seamless digital experience. This is a fully remote, chat-primary role, ideal for candidates with strong written communication skills, attention to detail, and the ability to manage multiple interactions effectively. If you’re a driven, empathetic individual with a strong interest in helping people and solving problems—especially through writt ...