Remote Jobs at Hostmy

Looking for more than just another IT support role? If you thrive in keeping things organized, enjoy helping customers with quick solutions, and want to be the one making sure nothing falls through the cracks, this is your chance to shine. We’re looking for a motivated technician who will not only handle small VoIP support requests but also take ownership of our Freshdesk ticketing system—keeping tickets moving, customers happy, and the whole team on track. About Us: We are a growing B2B hosted telephone service provider delivering reliable hosted business phone services under our HostMy brand. We pride ourselves on providing responsive, customer-focused support and are looking for a detail-oriented technician to strengthen our service team. Position Overview: We are seeking a VoIP Technician whose primary responsibility will be managing our Freshdesk ticketing system. This role will focus on working small, straightforward tickets while also monitoring overall ticket activity to ensu ...