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Global Satcoms is looking for an experienced Maritime VSAT Subject Matter Expert to provide remote technical support and consulting for field technicians performing VSAT installations aboard vessels worldwide. Acting as a technical escalation point, you will assist engineers during commissioning, troubleshooting, and system integration. This flexible, on-call role offers task-based or daily rate compensation, allowing you to work remotely while supporting critical maritime connectivity solutions.
Tasks
• Support field engineers during VSAT installations, commissioning, and troubleshooting.
• Diagnose and resolve complex satellite communication issues, including Inmarsat GX and FX.
• Provide assistance via phone, chat, remote terminals, TeamViewer, and AnyDesk.
• Conduct virtual training sessions and offer consulting to clients and junior engineers.
• Troubleshoot stabilized and fixed VSAT antennas (SeaTel, Sailor, KNS, KVH, Orbit, Intellian, Kingsat).
• Work with COM-on-the-move (COTM ...