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About CSN Collision
CSN Collision safely repairs more than 230,000 vehicles a year helping drivers get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with over 400 collision repair centers in Canada, Italy and the United States.
Summary
The Growth and Performance Team Lead (GPS TL) will support CSN Licensees, reporting to the National Field Technical Manager (NFTM) and working with Field Operations Managers (FOMs) and Field Technical Analysts (FTAs) nationwide. This role focuses on three key areas: onboarding new licensees, ensuring compliance with CSN standards, and providing fee-based support options.
The GPS TL will visit new and existing licensees to facilitate onboarding, ensure adherence to CSN repair and customer service standards, develop SOPs, improve KPIs, and enhance profitability. Collaborating with the NFTM and other CSN departments, they wi ...