B
Description:
• Manage and optimize our e-commerce platforms (website, Lazada, Shopee, Amazon, TikTok Shop, Fairprice Online), ensuring a seamless purchasing experience.
• Take accountability for all e-commerce operations and marketing execution across channels.
• Develop and implement impactful digital marketing campaigns to boost traffic, increase conversion rates, and accelerate online sales.
• Manage inventory and promotional mechanisms (e.g., bundle creation, discount activation, vouchers) to ensure consistent stock and effective promotions.
• Analyze customer behavior, website analytics, and market trends to pinpoint opportunities for improvement and continuously optimize the online shopping experience.
• Coordinate order processing, delivery, and returns to ensure timely and accurate fulfillment, working closely with our logistics and customer service teams.
• Track, report, and present key performance indicators (KPIs) such as website traffic, sales figures, and customer engagem ...