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[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; Provide accurate information and proactive updates coordinating product, operations and field team technology and support; Achieve/exceed individual and team customer satisfaction and quality targets; Maintain active records and internal coordination of each interaction to ensure timely and accurate follow up...Hiring Fast >> ...