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Job Summary
BolsterBiz seeks a proactive and experienced Ecommerce Specialist to join our team. The ideal candidate will bring expertise, independence, and a results-driven mindset to support and enhance our e-commerce and logistics operations.
Responsibilities
• Handle customer queries via email and chat with exceptional professionalism.
• Collaborate with manufacturers, couriers, and other stakeholders in our business.
• Manage POs, refunds, discounts, inventory, and damage trackers.
• Operate Shopify for order management and inventory control.
• Assist in creating and refining processes and implementing strategic solutions.
• Support online marketing efforts using tools like Canva, Pinterest, and Instagram.
Requirements
• At least 2 years of international customer support experience (non-voice preferred).
• Proficient in Shopify and e-commerce platforms.
• Knowledge of 3PL and e-commerce operations is highly desirable.
• Familiarity with online shopping trends and tools (Canva, s ...