BG
JOB SCOPE:
1. Website & Online Platform Support
• Administration and processing of online orders on E-commerce platforms such as Shopee / Lazada / TikTok / Facebook
• Assist in updating product listings on the company’s e-commerce website and online marketplaces (e.g., Shopee, Lazada).
• Check product descriptions, images, and pricing for accuracy.
• Report any website errors or issues (e.g., broken links, missing images) to the Supervisor or Manager.
2. Order Tracking & Coordination
• Monitor online orders from placement to delivery, ensuring timely dispatch.
• Follow up with couriers or delivery partners for delayed orders.
• Update customers on order status if required.
3. Data Entry & Reporting
• Assist in compiling daily/weekly sales reports for management review.
• Record customer feedback, complaints, and inquiries for analysis.
• Help track marketing campaign performance (e.g., social media engagement, sales boost).
4. Marketing & Content Support
• Assist in simple social m ...