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Description
Location: Ireland (Irish Residency Required)
About Us:
AIPRM and RAGIDX are at the forefront of our industries, driven by innovation and a commitment to customer satisfaction. We operate remotely, leveraging technology to connect and collaborate across Ireland and beyond. Our mission is to provide exceptional service and support to our customers, ensuring they have the best experience with our products and services.
The Role:
We are looking for a dedicated Customer Support / Tech Support Specialist to join our remote team. In this role, you will be the first point of contact for our customers, providing technical support, resolving queries, and offering solutions with patience and understanding. Your contribution will be key to maintaining our reputation for excellent customer service and support.
Key Responsibilities:
• Provide timely and empathetic help to customers through various channels (email, chat, phone).
• Troubleshoot technical issues and communicate... ...