AP
Benefit T&C:
• Work from home policy - Employees are able to work from home after passed 3 months of probation with no attitude issue and good performance.
• Double pay for public holidays for 24/7 rotation shift positions.
• Provide KPI Allowances & Shift Allowances
RESPONSIBILITIES
• Ensure the highest quality of customer service to vendors
• Process orders and manage relationships with hundreds of restaurants
• Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses
• Ensure that processes are followed and bring in new ideas for improvements
• Constantly work towards improving customer experience
• Handle customers’ and vendors’ requests, as well as external communication with them
REQUIREMENTS
• Candidates must be able to work on site for 3 months probation
• Candidates have at least an SPM or Diploma certificate
• Working experience in the customer service field are preferable
• Fres ...