Remote Jobs at 0724 Life Technologies Holdings Pte Ltd

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role sits in a team of Technical Applications Specialists responsible for providing remote 24/7 pre and post sales support of Thermo Fisher Scientific products to our customers and field personnel, as well as relaying customer feedback to the organization. Extensive training is provided for committed candidates. • Provide technical support on both Application and Hardware for Thermo Fisher Scientific Genetic Science, Clinical Next Gen-Sequencing and Bioscience division portfolios. • Leverage all available resources, including Generative AI and/or working with technical Support teams and Territory Specialists across regions to resolve or call out complex issues. • Answer customer technical inquiries, primarily received through telephone and email. • Provide timely technical advice with a view to immediate problem resolution and dispatch Field team ...