Business Operations Intern

Exciting times in e-commerce: E-commerce sales is driven by consumers that increasingly buy more online and the emergence of small and medium online sellers, selling through multiple channels (Shopify, Amazon, Tik Tok, Instagram). Today, these online sellers are falling behind large retailers due to the complexity of logistics and are ignored by large incumbent logistics service providers. We are on a mission to change that. Building a next generation Fulfilment-as-a-Service platform: Bezos developed a cloud-based Fulfilment-as-a-Service (FaaS) platform for online sellers, connecting existing fulfilment and logistics providers, enabling these sellers to get access to a global fulfilment network, expand into multiple countries and compete with large online sellers with fast and reliable fulfilment and delivery solutions. We are looking for an exceptional Business Operations intern: Someone that gets excited about the adventure of a startup and wants to work hard and learn how to build a world class business. Someone that is hands on, solves problems, and gets his or her hands dirty in the execution. Someone that is a self-starter, comfortable with ambiguity, strong attention to detail, excellent interpersonal and communication skills, the ability to work in a fast-paced startup, coupled with strong analytical skills, taking a data-driven approach to solve complex problems and programs. A “can do” attitude is an absolute must, and candidates must demonstrate a superior track record of delivering results. Key responsibilities: • Day-to-day seller support - Handle support tickets for our top sellers, we support e-commerce sellers who expect quick responses from a team who know how things work. • Assist in the day to day running of the Bezos operations - Supporting our sellers with their order-related issues by finding the root cause of the problem, fixing it and then designing a process to make sure this doesn't happen again. • Product Development - You'll look at common problems our sellers have, come up with ideas to solve them and work with other teams to improve the tools both us and our sellers use. Application Process: • We like to get to know you and your motivations in a 30-minute chat • If we both agree that there is a fit, we would like to get to know the way you work and communicate. For this, we will send you an analytical data exercise (2-4h) to prepare before the next call. • In the next 30-min call with our founder and other members of the team, we will ask you to present your answers and recommendations to us. • If you are successful we will make you an offer. • We are only looking for a full time intern (3 months minimum) • Ability to understand new concepts rapidly and react in a high-energy, fast-paced startup environment • Excellent written and verbal communication and presentation skills • Excellent interpersonal skills and a can-do, never-give-up attitude • Highly organised, ability to complete a high volume of tasks and projects with little to no guidance and tight deadlines • Highly analytical, using data to explore problems, identify opportunities and assess benefits and impacts • Good vibes: Fostering team spirit; someone everyone enjoys and aspires to work with • Join a high profile startup that is scaling fast • Have the ability to shape your role and the company • Experience a workplace that is entrepreneurial, fast-paced, solution-focused, disciplined, team-oriented and fun • Flexible working to support families and varying needs. The team is fully remote but meet in person twice a month • Stipend of £1000 per month