Remote Consultant

Travel by TillyPhoenix, AZ20 days agoFull-time
Remote Entry Level As a Travel Consultant, you will assist clients in organizing their travel plans by providing expert advice and recommendations. Your goal is to ensure a smooth, enjoyable, and stress-free travel experience from booking to return. You will handle inquiries, create itineraries, and solve any issues that may arise... Key Responsibilities: Client Consultation and Assistance: • Provide timely responses to client inquiries through various communication channels, offering information about destinations, travel packages, and services. • Understand client needs and preferences to offer tailored travel recommendations and solutions. • Assist with booking flights, accommodations, transportation, and tours. Itinerary Design and Coordination: • Design personalized itineraries that align with clients’ travel goals, budget, and interests. • Collaborate with travel vendors to confirm bookings, process changes, or handle cancellations. Travel Documentation and Transactions: • Ensure clients have all necessary documents, such as passports, visas, and travel insurance. • Manage payment processing, ticket issuance, and document compliance. Issue Management and Resolution: • Resolve any problems clients face during their travel, including delays or cancellations. • Liaise with suppliers to rectify issues and ensure customer satisfaction. Industry Knowledge and Research: • Keep up-to-date with travel trends, destinations, and services. • Continuously research and recommend new products to clients for an improved experience. Record Keeping and Administrative Tasks: • Maintain organized records of client interactions and travel plans. • Prepare and distribute travel documents efficiently

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