Customer Service-Inbound Calls Administrator (All Rounder- Remote) - Brisbane

Join one of the most unique, fast paced and exciting businesses in Australia – Tan Lounge! Ever wanted to be able to tan 24/7? Well now you can. Tan Lounge is Australia’s first luxury spray tan lounge that grants members access 24/7 and allows non-members to tan from 8am – 8pm, 7 days per week. As part of the businesses substantial growth over the last six years, we are looking at filling a role like no other. Think Administrative Assistant cross Customer Service Extraordinaire. The purpose of this role is to assist with in-bound enquiries, contact interested leads, assist toward the business growth and the company directors. This role will provide high quality administrative support to the Directors and management team, and at times, other members of the team. This role will anticipate, organise and coordinate workflow through email and calendar management, prepare and manage correspondence, take minutes in key meetings, provide excellent customer service to members and... non-members, be one of the first points of contact for the business perform follow ups on visits, make business recommendations and prioritise opportunities. Your fit within the role will be dependent on your proven experience in a similar position with Tasks including: · Customer Service · Telephone experience · Calendar and email management · Liaising with Customers · Scanning and electronic filing · General Administration The successful candidate should be able to demonstrate experience in providing high level administrative support and display the following: · Highly professional individual, with exceptional written and verbal communication skills · Ability to multitask, project manage and meet deadlines · Ability to work independently, proactively and displaying initiative · Previous experience as an assistant, administrative experience or customer service based role is highly favoured upon · A highly resourceful team-player, comfortable working in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, and efficient · Excellent time management skills and the ability to identify and lead improvements & efficiencies · Strong computer literacy skills with the capacity to work within data management and booking software systems and the Microsoft Office 365 suite · Proven ability to work autonomously and as part of team With incredible growth opportunities, this role is suited for a self-driven, ready to work, “yes” individual that is ready to grow with a business. Job Types: Full-time, Part-time, Permanent Job Types: Part-time, Casual Pay: From $100.00 per day Benefits: • Employee discount • Work from home Supplementary Pay: • Commission • Signing bonus Experience: • inbound call centre: 1 year (Preferred) • outbound call centre: 1 year (Preferred) • customer service: 1 year (Preferred) • Administrative: 1 year (Preferred) Work Location: Hybrid remote in Brisbane Cbd, QLD 4000