E-commerce Support Specialist (Part-Time, Student Role) - OldCL US

Job Description Welcome to The Elite Job, a dynamic and innovative e-commerce platform dedicated to providing top-notch services to our clients. As a leader in the industry, we take pride in fostering a collaborative and inclusive work environment that values creativity, dedication, and continuous learning. Position: E-commerce Support Specialist (Part-Time, Student Role) About the Role: Are you a student looking to gain valuable experience in the e-commerce sector? Join our team as an E-commerce Support Specialist and be a crucial part of our mission to deliver exceptional service to our customers. Responsibilities: Customer Support: Respond promptly to customer inquiries via various channels, including email, chat, and social media. Provide accurate information regarding product features, pricing, and availability. Resolve customer issues effectively and ensure a positive customer experience. Order Management: Assist in processing and tracking customer orders. Collaborate with the logistics team to ensure timely delivery. Address order-related issues and coordinate with relevant departments for solutions. Technical Assistance: Offer technical support to customers navigating our e-commerce platform. Troubleshoot and resolve common issues related to online shopping, account management, and payment processing. Product Knowledge: Stay updated on the latest products and services offered by The Elite Job. Provide insights and recommendations to enhance the customer shopping experience. Requirements: Skills and Qualifications: Excellent written and verbal communication skills. Strong problem-solving abilities and attention to detail. Ability to multitask and prioritize in a fast-paced environment. Tech-savvy with a basic understanding of e-commerce platforms. Education: Currently enrolled as a student in a relevant field. Availability: Part-time commitment to accommodate academic schedules. How to Apply: If you are passionate about e-commerce, possess the skills mentioned, and are eager to contribute to a dynamic team, we encourage you to apply. Send your resume and a cover letter highlighting your relevant experience to us. Join The Elite Job and be part of a vibrant community committed to excellence in the world of e-commerce! E-commerce Support Specialist (Part-Time, Student Role) - OldCL US Apply Now For This Job