Fraud Analyst

Fraud Analyst Reports to: Head of Operations Purpose of Role The Fraud Analyst plays a critical role in monitoring and analyzing data to identify and prevent potential fraudulent activities within the company. By proactively detecting and mitigating fraud, this role helps build and maintain trust among vendors and affiliates. The Fraud Analyst serves the entire organization by safeguarding its financial interests and reputation. By preventing fraudulent activities, this role ensures that vendors and affiliates can confidently engage with the company, leading to their satisfaction and trust. Top 5 Work Results/Outcomes 1. Analyze Declines and Chargebacks from Affiliates: Review and analyze data related to affiliates with declined transactions and chargebacks from the previous day. Identify patterns and potential fraud indicators. 2. Examine Kount and Stripe Suspect Transactions: Scrutinize transactions flagged as suspect by Kount and Stripe systems. Investigate these transactions to determine their legitimacy and take appropriate actions. 3. Assess Affiliates for Different Vendors (Whitelists): Analyze affiliates who have signed up for different vendors or whitelists. Ensure compliance with company policies and identify any irregularities. 4. Monitor Promocliks Using Elastic: Continuously monitor and review promocliks utilizing Elastic. Detect and respond to any unusual activity or anomalies promptly. 5. Monitor and Review Kount Rules: Regularly review and update Kount rules to enhance fraud detection capabilities. Ensure that the system is optimized for identifying potential fraud. Expected Core Values 1. Go Where the Pain Is: Approach challenges proactively and address them at their source. Display a keen eye for details, problem-solving skills, and employ investigative techniques to uncover fraud. 2. Clarify and Verify: Conduct thorough risk assessments and maintain accurate records through effective report writing. Verify information and ensure its accuracy. 3. Extreme Ownership: Take complete ownership of fraud prevention efforts. Exhibit critical thinking, excellent decision-making abilities, and a proactive approach to fraud detection and prevention. Needed Competencies Keen Eye for Details: A meticulous approach to data analysis, noticing even the smallest discrepancies and irregularities. Problem Solving: Ability to identify issues, analyze data, and develop effective solutions. Data Analyst: Proficiency in data analysis tools and techniques to extract meaningful insights. Investigative Techniques: Skill in conducting investigations to uncover fraudulent activities. Risk Assessment: Evaluating the level of risk associated with different transactions or activities. Report Writing: Capable of creating clear and concise reports detailing findings and recommendations. Critical Thinking: Applying logical and analytical thinking to complex situations. Excellent Decision-Making: Making sound decisions quickly, often under pressure. Proactive: Taking initiative to identify and address potential issues before they escalate. As a Fraud Analyst, your role is pivotal in protecting the company's integrity and ensuring that vendors and affiliates can trust our operations. Your dedication to fraud prevention directly impacts the satisfaction and confidence of our business partners.