Customer Loyalty Phone Representative

Join a leading apparel brand dedicated to creating positive experiences for our valued customers. We’re looking for a dedicated and personable Customer Loyalty Phone Representative to connect with our customers, express our appreciation for their loyalty, and strengthen our relationships. Position Summary: The ideal candidate for this role will engage daily with customers through 50-100 scripted outbound calls, using a standardized script to express gratitude for their ongoing support. This position requires a friendly, neutral, accent-free voice to ensure each interaction is clear, professional, and warm. Key Responsibilities: • Make 50-100 outbound calls per day to thank customers for their loyalty and support. • Follow a provided script to ensure consistency and quality in every call. • Build positive rapport with customers, delivering a warm and genuine experience that reflects our brand values. Requirements: • Exceptional communication skills with a neutral, accent-free voice... for clear, professional conversations. • Prior experience in customer service or phone-based roles is a must. • Ability to adhere to scripts while maintaining a personable, authentic tone that resonates with customers. • Must have access to their own equipment and a quiet, dedicated workspace conducive to focused, professional work. • Experience in volume outbound calling is highly preferred. Why Join Us? This role offers the opportunity to make a positive impact by fostering meaningful connections with our loyal customers. We’re looking for individuals who enjoy building rapport, thrive in a customer-centric environment, and are committed to providing a memorable experience in each conversation. Apply today to become an essential part of our team and help us deliver outstanding customer experiences