E-Billing Specialist

Roles & Responsibilities Responsibilities include, but are not limited to: • To assist the eBilling Team leader/ Manager to achieve the process objectives • To process the deliverables within the agreed service levels with a very high standard of accuracy and attention following the defined operating procedures, guidelines and knows when to escalate to supervisors/ managers of any case or concerns • Understand, implement and contribute best practices for operations and constantly seek opportunities for process improvements • Ensure integrity of the data is always maintained and that everything has been captured in accordance with defined Standard procedures, company best practices and legal regulations • Maintain confidentiality of all internal company's and client's information • Submit electronic invoices in the required LEDES electronic invoice format in client’s preferred portal • Log into specified portals using credentials provided and extracting/ downloading / printing matter and invoice status information • Should have knowledge and experience with eBilling vendors (e.g. eBillinghub, TyMetrix 360, CounselLink, Collaborati, Legal Tracker (Serengeti), Collaboration Portal (Passport), Corridor Bridgeway, Onit Billing Point, DoeLegal Ascent, LSS, Lawtrac, BottomLine Legal Exchange and others) is preferred. Skills • Excellent written and oral English language communication, ability to communicate in various formats – email, phone, face to face communication. • Flexible, able to multi-task, and work on multiple activities at once • Demonstrable ability to work successfully in a team and with moderate Supervision • Able to work under pressure to meet the tight deadlines demanded • Attention to detail and demonstrable ability to work to a high degree of accuracy • Maintaining a professional approach to work at all times, providing prompt and appropriate responses at all levels. • Strong knowledge and hands-on experience on MS Excel and proprietary software • Time management and prioritization • Good analytical, numeric and data manipulation skills to understand and report on performance • Ability to know when to refer to senior team member to take appropriate further action Previous Experience: • Has a proven 1 to 3 years of prior experience working in a similar role, preferably in a partnership environment/ Law firm experience desirable • Experience of working in KPO/ BPO industry for offshore clients, preferably in professional service. Location Remote For a promising career with excellent growth opportunities and an extremely welcoming working environment, mail to: hr@accuratelegalbilling.com