Senior Technical Product Manager – Identity and Access Management (IAM)

About Us Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary As the Senior Product Manager of Identity and Access Management (IAM) for the Sophos Central platform, you will oversee the development of services and user experiences that empower customers, partners, and Sophos product developers to effectively govern identities and control data and resource access within the Sophos Central ecosystem. Your responsibilities will encompass a wide range of IAM components, including identity management for end users and services, authentication, federation/SSO, authorization, and role-based access control (RBAC). In this role, you will collaborate closely with product leaders to shape a comprehensive, long-term IAM strategy for the Sophos Central platform. By leveraging your expertise in IAM technologies and industry best practices, you will drive the evolution and enhancement of IAM capabilities, ensuring a seamless and secure user experience while aligning with organizational goals and regulatory compliance. What You Will Do • Strategic Planning: Work with management to develop and execute a comprehensive platform strategy for IAM, aligning it with the overall business goals and market requirements. • Platform Development: Lead cross-functional teams to define, design, and deliver innovative IAM capabilities, ensuring that they meet customer needs, provide robust security, and enable interoperability in our ecosystem. • Market Analysis: Conduct market research and analysis to identify customer needs, market trends, and emerging technologies in the field of identity and access management. • Requirement Gathering: Collaborate closely with customers, internal stakeholders, and engineering teams to gather and prioritize platform requirements. Define clear user stories and acceptance criteria, ensuring effective development. • Roadmap Management: Define and maintain a detailed IAM platform roadmap. Continuously iterate and update it based on changing priorities. • Stakeholder Management: Build strong relationships with key stakeholders, including customers, executives, sales teams, and engineering teams. Effectively communicate product vision, strategy, and progress, and gather feedback to drive platform improvements. • Release Management: Plan and coordinate releases, working closely with engineering, quality assurance, and other relevant teams. Ensure timely delivery of high-quality releases, managing dependencies and mitigating risks throughout the release cycle. • Performance Monitoring: Define and track key performance indicators (KPIs) for the IAM features in the platform. Continuously analyze performance and customer feedback to identify areas for improvement. • Industry Compliance: Stay up-to-date with relevant industry standards, regulations, and compliance requirements related to IAM. Ensure the platform meets the necessary security and privacy standards. What You Will Bring • Bachelors degree in computer science or related field • 5+ years of product management or engineering experience building IAM or related products. • Strong understanding of IAM concepts, patterns, frameworks and technologies : • AuthN / AuthZ : basic web authentication, SAML, OAuth/OpenID, MFA, Role based access control (RBAC), FIDO2 • Security standards and protocols : NIST Cybersecurity Framework, SSL/TLS, PKI, API Security, Directory services • Strong, persona driven requirements analysis skills • The ability to distill a complex set of requirements into incremental deliverables that are well defined and valuable • The ability to weigh critical, well-informed trade-offs and have the data points to defend those decisions. • Experience preparing and presenting a technical roadmap to customer and management stakeholders. • Experience working within an Agile development process; clear understanding of roles and ceremonies. • Strong collaboration skills to interface successfully with a broad variety of stakeholders across multiple time zones and functional domains. • Excellent written and verbal communication skills with an ability to effectively communicate strategy, technology, and tradeoffs to customers, developers, and management. In Canada, the base salary for this role ranges from $134,000 to $223,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. #LI-Remote #LI-SS1 #B2 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.