Client Support & Solutions Analyst

Client Services & Solutions Analyst (Remote) Summary: GTreasury is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, GTreasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. With enterprise clients spanning North America, EMEA and APAC, GTreasury is headquartered in Chicago with offices in London, Zurich, Sydney and Manila. As a Client Services & Solutions Analyst with GTreasury, you will bring your treasury and derivative hedge accounting experience to provide superlative support for our corporate treasury and accounting clients as well as internal clients to support our Hedge Trackers line of business. Working under moderate supervision, this position interacts with clients in treasury and accounting with respect to our risk management software. This role will engage directly with external and internal clients, and support personnel in the full life cycle of automation of exposure tracking, trade management, journal entry preparation and disclosure reporting in order to manage foreign currency and interest rate risk and record proper derivative accounting. Learn the risk management software from Day 1 with our clients – assisting in prospective client demos all the way through the implementation of our systems and finally providing on-going support. Work alongside the software development team to help identify client-desired system enhancements and ultimately see through the testing of these new features. Every day brings the opportunity to use your can-do, customer-oriented attitude to work with clients to solve a new puzzle. What We’re Looking For: The ideal candidate is curious, optimistic, whip smart, people-oriented and motivated to achieve commercial success. The sky’s the limit, and anything is possible. We’re looking for somebody to help us chart the path and lead the way. You will have a deep understanding of treasury and derivative hedge accounting and an intrinsic drive to solve complex problems. Essential Duties: • Utilize critical thinking and prioritization skills to provide exceptional risk management software support to internal and external customers during assigned shift times • Participate in new client system implementations from demoing our software through training and hand-off to the support desk • Investigate client system-related issues and propose both short-term and long-term solutions • Engage with the internal software team to report and user acceptance test both bugs and new system enhancements Skills & Requirements: • 6-10+ years in a corporate treasury, finance, or accounting role preferred • Plus 5 years of experience in hedge accounting • Demonstrated ability to solve complex and ambiguous problems • Exceptional ability to prioritize business needs on a daily basis based on severity and assess impact to internal and external customers • Excellent written and verbal communication skills • Ability to successfully deliver on multiple client requests and complex projects at once • Experience doing work in Excel, both basic and advanced • Demonstrated ability to work independently and with tight deadlines • Focus on delivering results in a team-based environment with a growth mindset • Hedge accounting software knowledge in one or more of these systems: CapellaFX, GTreasury, Kyriba, Reval, or SunGard a plus Past experience with accounting software system implementation, QA, beta testing or writing software business requirements, or experience with using Jira a plus • Education Requirements: • Bachelor’s degree required, Master’s degree preferred or equivalent experience • MBA or CPA preferred What You Will Get: • A high impact, high visibility role at a growing SaaS company that values personal growth, accountability, and the concept of “good work.” • This is a great opportunity for someone who wants to make a big impact, work in a fast-paced and collaborative environment, and win as a team to scale a growing business. • A culture of open collaboration and problem solving. • An empowered role supporting our customers with their complex accounting and treasury needs, with critical responsibility for driving business value. • Great benefits, culture, and the ability to work remotely. • Our benefits include: • Salary: The expected median salary for this role is $95,000. Actual compensation for an individual may vary depending on skills, performance, qualifications, experience, and location. • Excellent medical, dental and vision insurance options • HSA and FSA options + company HSA contributions • 401K matching • 100% paid parental leave • 15 paid holidays + Excellent PTO • 100% remote working About GTreasury: GTreasury believes there is opportunity in complexity. We connect treasury and finance teams with industry-leading experts, technology solutions and untapped possibility. By simplifying complexity, teams can unleash their organization’s potential to gain strategic advantages and grow. GTreasury helps organizations reach that potential by connecting treasury and digital finance operations through a world-class SaaS treasury and risk management platform and integrated ecosystem where cash, debt, investments, and exposures are seamlessly managed within the office of the CFO. GTreasury delivers intelligent insights, while connecting financial value chains and extending workflows to third-party systems, exchanges, portals, and services. Headquartered in Chicago, with locations serving EMEA (London) and APAC (Sydney and Manila), GTreasury’s global community includes more than 800 customers and 30+ industries reaching 160+ countries worldwide. At GTreasury / Hedge Trackers, we know that our people are what makes GTreasury great and we celebrate the unique perspectives and experiences that our diverse teams bring to the table. GTreasury does not discriminate against employees or prospective candidates based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws and we strongly encourage people from underrepresented groups to apply!