Friendly, Reliable, Tech-Savvy Account Manager for Influencer E-Commerce Agency

We are looking for a proactive and personable Account Manager to join our dynamic team at our influencer-focused e-commerce agency. You’ll act as the primary point of contact for our clients, ensuring their needs are met and their campaigns are executed flawlessly. If you’re tech-savvy, highly organized, and love building strong relationships, this role is for you! Responsibilities: - Serve as the main liaison between clients and internal teams, providing excellent communication and support. - Manage client accounts, ensuring timely delivery of campaigns, updates, and results. - Collaborate with influencers to help execute e-commerce strategies tailored to their audiences. - Stay updated on industry trends and suggest creative ideas to improve client campaigns. - Utilize CRM tools to track client interactions, deliverables, and progress effectively. - Handle client inquiries and troubleshoot any challenges with a friendly, can-do attitude. - Assist in gathering and analyzing data to create impactful performance reports. - Offer a "Speechless" customer experience by going above and beyond. Qualifications: - Proven experience in account management, client relations, or a similar role. - Strong understanding of e-commerce and influencer marketing is a plus. - Exceptional communication and interpersonal skills. - Ability to multitask, prioritize, and stay organized in a fast-paced environment. - Comfortable using project management tools (e.g., Airtable) and CRM software. - Tech-savvy and quick to adapt to new systems and tools. - Friendly, reliable, and solution-oriented approach to problem-solving. We are only looking for Account Managers based in the US. If you are not in the US please do not apply, you will not be accepted.