E-Commerce Lead - Healthcare
Dexcom23 days agoFull-time
Description:
• Responsible for overseeing and optimizing our e-commerce platform and digital customer experience across EMEA markets to drive online sales growth.
• This is an operational role requiring commercial acumen, a hands-on approach, and a deep understanding of e-commerce standard methodologies, combined with a strategic vision for scaling the e-commerce platform across EMEA to support Dexcom’s growth objectives in priority markets.
• Be responsible for managing and implementing a cohesive e-commerce strategy and tactics, collaborating closely with regional and local marketing teams to ensure the e-commerce channel is integrated into our marketing strategy and campaign activities.
• Work cross-functionally with IT and Digital teams to ensure that the platform is optimized to the requirements of the business.
• A performance marketing approach and expertise in analytics are crucial for success in this role.
• Taking full ownership of the e-commerce strategy across the EMEA region, aligned to our regional business goals.
Requirements:
• A consistent track record of driving online sales growth through effective promotions, conversions, and customer retention strategies.
• Significant experience working closely with country marketing teams and other regional/global partners in a marketing organization.
• Ability to engage cross-functionally in a matrixed organization, to collaborate and influence outcomes across all partners in the process of bringing a product to market.
• Highly skilled in performance marketing analytics, proficient in interpreting and utilizing significant metrics like CPA, CLTV, and conversion rates.
• Understanding of the broader e-commerce landscape and the strategic and commercial considerations required to run a successful e-commerce business.
• Experience handling or working with Commerce Tools platform, and/or other third-party e-commerce platforms.
• Experience in building a high performing business on Amazon or on other 3rd party seller marketplaces.
• Familiar with handling the tools and tactics that drive demand and creating a seamless customer journey across multiple e-commerce markets.
• A strong project manager, with interpersonal skills, and strategic vision.
Benefits:
• A front row seat to life changing CGM technology.
• Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.