Digital Ecommerce Assistant - *Internal Only*

Digital Ecommerce Assistant - *Internal Only* Application Deadline: 14 January 2025 Department: Digital Employment Type: Fixed Term - Full Time Location: Remote Compensation: £24,500 - £27,000 / year Description Location: This remote role requires occasional travel to our Poole and London offices for meetings and team events. Contact: Fixed Term 12-month Contract Immediate start Hours: Full time 40 hours per week We’re leading the digital strategy and development for Lush globally, across many digital properties ranging from apps to websites. We’re a fast-paced, dynamic team that are comfortable with rapid change and are happy talking about and demonstrating our work to the wider business and stakeholders. The role As a Digital Assistant your focus will be supporting our Lush Digital team in growing Digital sales, assisting with the creation and implementation of content, with a particular focus on our fantastic product range, from Bath Bombs to Spa Treatments. Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change. Key Responsibilities You will be required to assist with new product launches and a backlog of historical product data for use with systems utilised across the business. This is a fluid role and you will be asked to support content changes for our Digital and Retail business, merchandising, website settings and other ad hoc tasks or projects. You will have deadlines that require you to organise your work and communicate inter-departmentally across the business. You will need to update and maintain documentation quickly and accurately to ensure all relevant data is implemented correctly. React to urgent changes and updates, especially those that impact the team and the wider business. This is a fantastic entry-level opportunity for a passionate individual. Skills, Knowledge and Expertise • Proactive in gathering information in a timely manner, ensuring everything necessary is available by the agreed deadlines • The ability to switch between tasks cross functionally • Proven ability to understand and update information accurately on technical systems • Meticulous admin maintenance for reporting and communications • Exceptional attention to detail to ensure we offer a 5* customer experience across all platforms • Strong IT, numerical, verbal, and written communication skills • Excellent organisational and time management skills – able to manage deadlines for multiple projects simultaneously as well as adapt to changing priorities Bonus knowledge: • Knowledge of LUSH products • Interested in e-commerce and digital commerce • Saleor, SAAS and headless e-commerce • Knowledge of third party middleware systems Benefits • 25 days holiday plus bank holidays • *6 months’ full pay for parental leave (primary caregiver) • *Enhanced paternity leave • Bonus scheme • Day off for weekday birthdays • Holiday purchase scheme • 50% discount on Lush products and spa treatments • Cycle to work scheme • Discounted rail and bus season tickets • Employee assistance programme • *Financial childcare support on return to work • We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well. • Support groups, film nights, yoga, meditation sessions and much more