E-commerce Manager - Part-time
More Staffing LLCabout 13 hours agoPart-time
Description:
• The eCommerce Manager will be responsible for managing and optimizing our online sales channels, ensuring a seamless and engaging customer experience, and driving revenue growth.
• This role requires a strategic thinker with a deep understanding of eCommerce best practices, digital marketing, and data analytics.
• Develop and implement comprehensive eCommerce strategies to increase online sales and enhance the customer journey.
• Manage and optimize the company's eCommerce platforms (e.g., Shopify, WooCommerce, Magento).
• Oversee product listings, ensuring accurate descriptions, pricing, and high-quality images.
• Monitor and analyze website performance, traffic, and sales metrics to identify opportunities for improvement.
• Plan and execute digital marketing campaigns, including SEO, SEM, email marketing, social media, and display advertising.
• Collaborate with the marketing team to create compelling content and promotions that drive traffic and conversions.
• Ensure a seamless and user-friendly shopping experience across all devices.
• Implement and oversee customer service protocols to handle inquiries, complaints, and returns efficiently.
• Gather and analyze customer feedback to continuously improve the online shopping experience.
• Coordinate with the supply chain and inventory teams to ensure product availability and timely order fulfillment.
• Monitor stock levels and manage inventory updates on the eCommerce platform.
• Develop and implement strategies to reduce cart abandonment and increase conversion rates.
• Utilize analytics tools to track and report on key performance indicators (KPIs) and campaign performance.
• Provide regular reports and insights to senior management on eCommerce performance and growth opportunities.
• Conduct market research to stay informed about industry trends, competitor activities, and emerging technologies.
Requirements:
• Bachelor’s degree in Business, Marketing, eCommerce, or a related field.
• Proven experience as an eCommerce Manager or in a similar role.
• Strong understanding of eCommerce platforms (e.g., Shopify, WooCommerce, Magento) and digital marketing tools.
• Proficient in Google Analytics and other web analytics tools.
• Experience with SEO, SEM, email marketing, and social media advertising.
• Excellent analytical skills and the ability to interpret data to drive decision-making.
• Strong project management skills and attention to detail.
• Excellent communication and interpersonal skills.
Benefits: