MIS Analyst

EMOTIV is a trusted service provider for multichannel solutions worldwide. We provide outsourced services to sellers, brands, and manufacturers such as Inventory, Data Optimization, Account Management, Customer Service and Web Development. We want to enable them to represent themselves on multichannel e-commerce platforms. A Data Analyst is responsible for the actual content published on marketplaces on behalf of clients, its overall completeness, accuracy, and quality. The Data Analyst has a broad knowledge of marketplaces, listing platforms, tools, clients, company products, etc. The role works closely with the Onboarding and Account Management departments to ensure customer satisfaction. The role interacts with external clients directly (UK and USA) when and if required. The responsibilities for the role fall under several areas: Data Building, Optimisation and Listing ● Communication with external clients mainly from the UK and the USA ● Building eBay and Amazon listings in accordance to best practices ● Optimizing and structuring Data Sheets from customers ● Optimizing eBay and Amazon listings ● Writing content where necessary to improve listing quality ● Finding and applying fitment to listings directly on marketplaces ● Maintaining the integrity of the data throughout the process from receiving the initial file to go-live date, including ongoing maintenance ● Matching content and cross-match against databases ● Ensuring account and data compliance with different e-commerce platforms ● Data QA – performing checks on the data prior and post publication on the quality, structure, and completeness ● Boosting listings ● Setting up workflows between systems ● Scraping in order to get data and processing the scraped data Listing or Onboarding Platforms ● Working with platforms such as Linnworks, Volo, Magento, etc ● Developing, optimizing, and publishing client product data through Third Party Platforms on Marketplaces ● Applying fitment to listings through a platform ● Setting up platforms Marketplaces ● Solving feed errors on marketplaces ● Tracking for account/listings issues on a regular basis and reporting any such to management in a timely manner ● Updating stock according to the agreed client method on single or multiple platforms ● Staying up to date with any important Marketplaces updates Skills – Must have ● Excellent Excel skills - PIVOT tables, VLOOKUP, merging data, etc. ● Data handling and analysis skills ● Excellent communication skills - verbal and written ● Very good level of English – C1 ● Excellent knowledge in Marketplaces – Amazon, eBay, etc ● Excellent knowledge in listing platforms – Linnworks, Magento, Volo, etc ● An eye for detail and accuracy ● The ability to work quickly and meet deadlines ● Strong computer skills ● Investigative and Troubleshooting Skills Skills – Nice to have ● PowerQuery skills ● PowerBI skills What we offer You will enjoy all the benefits which come with being part of a growing business. We value the people that work for us so in addition to a competitive salary we offer: ● Work from home ● A great professional experience in a fast-paced sector ● Ongoing training ● Friendly team to work with ● English-speaking environment ● Opportunity for further professional development We will be hiring the candidates on 2 months Internship where we provide training to interns with real business and on completion of internship if we find that the intern can deliver work independantly we hire them as a permnant employee. If you want to join an environment that is professional, challenging, hardworking, and rewarding, become part of a committed team whose vision is to deliver breakthrough results, please apply today with your CV in English. Job Types: Full-time Job Types: Full-time, Permanent Pay: ₹27,000.00 - ₹29,000.00 per month Benefits: • Health insurance • Paid sick time • Paid time off • Work from home Schedule: • Day shift • Fixed shift • Monday to Friday Supplemental Pay: • Performance bonus Experience: • total work: 1 year (Required) Work Location: Remote Application Deadline: 15/01/2025 Expected Start Date: 21/01/2025