E-Comm Operations Assistant

Job Description: Ecomm Operations Assistant Position: Ops Assistant Location: Fully Remote, East Coast Based Hours Reports To: VP, Operations & Planning About EBY:EBY is a fast-growing company dedicated to empowering women through fashion. With triple-digit growth year over year, we seek dynamic and driven individuals to join our team and contribute to our mission. Role Overview:We seek a highly motivated and detail-oriented Operations Assistant to join our E-commerce team. This individual will be responsible for maximizing product sell-through and site conversion across our website experience. The ideal candidate is data-driven, intellectually curious, maniacally organized, and a go-getter. Proficiency in Shopify is a must, along with the ability to provide insightful data and analysis to drive the business forward. Key Responsibilities: • Operations & CX Support • Support Planning in purchase order creation; including set-up of SKUS & GTINS • Work closely with 3PL on issuing all PO’s; tracking delivery or order processing statuses • Issue resolution with 3PL- stickering, receiving issues, stock checks • Wholesale Support: • Assist with product set-up and Image requests with Creative team • Review daily orders within each Wholesale site to ensure acceptance and processing • Subscription Support: • Partner w/Planning on Quarterly subscription plans as well as monthly renewals • Manage allocations within virtual warehouses, tag products in Shopify • Product Merchandising Support: • Ensure optimal product placement and categorization on the website to maximize sell-through and conversion rates. • Update product listings, descriptions, images, and pricing to ensure accuracy and consistency. • Collaborate with the marketing and design teams to create compelling product presentations and promotions. • Data Analysis & Reporting: • Perform daily reporting and analysis on key performance metrics such as sales, conversion rates, and inventory levels. • Provide actionable insights and recommendations based on data to drive business growth. • Utilize Shopify and other analytical tools to track and report on website performance. • Collaboration & Communication: • Work closely with cross-functional teams, including marketing, design, and customer service, to align website merchandising with overall business goals. • Communicate effectively with team members to ensure timely execution of merchandising strategies and campaigns. • Continuous Improvement: • Stay updated with industry trends and best practices in e-commerce merchandising and site optimization. • Proactively identify and implement new tools, technologies, and processes to enhance website performance and user experience. Qualifications: • Bachelor's degree in Marketing, Business, or a related field. • Proven experience in e-commerce merchandising, focusing on maximizing sell-through and site conversion. • Proficiency in Shopify and experience with e-commerce analytics tools. • Strong analytical skills with the ability to interpret data and make data-driven decisions. • Advanced Excel skills (sumif; vlookup; pivot tables) • Excellent organizational and project management skills. • Strong attention to detail and ability to manage multiple tasks simultaneously. • Excellent communication and collaboration skills. • A proactive and results-oriented mindset. Job Type: Full-time Pay: Php70,000.00 - Php75,000.00 per month Benefits: • Paid training • Pay raise • Work from home Schedule: • 8 hour shift Supplemental Pay: • Overtime pay Application Deadline: 11/09/2024 Expected Start Date: 11/11/2024