Description:
• Home-Based E-Commerce & AP Specialist supporting clients in the promotional industry.
• Responsible for order management of all e-Commerce channels and accounts payable responsibilities.
• Provide exceptional customer support via phone and email.
• Collaborate with Sales, Marketing, and Operations teams to ensure seamless workflows.
• Use RingCentral Contact Center for vendor and internal communications.
Requirements:
• Education: Bachelor’s degree in Sales, Marketing, Accounting or a related field.
• Experience: At least 3 years of experience in e-commerce operations or a customer-facing role.
• Experience with Amazon, Shopify, and other e-commerce platforms is highly preferred.
• Language Proficiency: Fluency in English with excellent verbal and written communication skills.
• Technical Skills: Proficient in Acumatica, Excel, Word, Outlook, and CRM tools like HubSpot.
Benefits:
• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Internet stipends upon regularization
• HMO Coverage
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth