E-Commerce Specialist

Position Overview The E-Commerce Specialist will be responsible for developing and implementing strategies to enhance customer loyalty and retention. This role involves leveraging data analytics to understand customer behaviors and drive engagement through targeted email marketing campaigns. Key Responsibilities • Develop and execute loyalty and retention strategies to increase customer lifetime value (LTV). • Manage email marketing campaigns to communicate with customers and promote loyalty programs. • Utilize Shopify to optimize customer experience and engagement. • Analyze customer data to identify trends and insights for continuous improvement. • Conduct A/B testing for campaign effectiveness and refine strategies based on results. • Collaborate with cross-functional teams to align on growth strategies and customer engagement initiatives. • Oversee customer segmentation to ensure targeted marketing efforts that resonate with distinct customer groups. • Implement and manage SMS marketing strategies to enhance customer communication. Qualifications • Proven experience in email marketing and campaign development. • Strong knowledge of Shopify and its application in enhancing customer engagement. • Experience in customer lifecycle management and lifecycle marketing. • Ability to analyze data and generate insightful reports to inform strategy. • Familiarity with A/B testing methodologies and growth strategies. • Excellent understanding of customer relationship management and loyalty programs. • Experience with subscription programs and direct-to-consumer (DTC) marketing. In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. Benefits Client offers Medical, Dental, Vision, 401K, PTO benefits. Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: avni.vachhani@jobalert.creativecircle.com • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AV10-1829054 -- in the email subject line for your application to be considered.*** Avni Vachhani - Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by Creative Circle on 11/08/2024 and applications will be accepted on an ongoing basis until the position is filled or closed. Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.