Waste Minimisation Advisor

E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi. About the team | Ko te rōpū nei The Resource Recovery Team is responsible for developing and implementing strategies for both minimisation of the city's solid waste and disposal of the residual waste. The Team is also responsible for a range of Contracts including kerbside collection of organics, recycling and rubbish, the operation of the city and Banks Peninsula transfer stations, the operation of the material recover facility and the collection of recycling and rubbish from the inner-city area. About the role | Ko te mahi nei As a Waste Minimisation Advisor your focus is to educate our customers on the importance of minimising what goes into landfill thus diverting waste from landfill and helping to reduce the environmental impact of waste. You will help our community to understand the benefits of waste minimisation and how it can be implemented in an effective, safe, and sustainable manner. You will be a self-starter, seeking out opportunities within the community and in response to operational service issues to support behaviour change through various mediums. Some responsibilities of the role include: • Providing education to public, contractors, and colleagues • Developing material to support behaviour change initiatives • Managing public and business understanding and compliance with the Waste Management Bylaw and solid waste disposal methods • Acting as the public face of the Resource Recovery team in dealing with customer complaints • Following up on reports of contamination and requests for information • Auditing, monitoring, reporting on and raising concerns in areas of accountability • This role also involves some work out in the community, working with collection contractors to audit the contents of household wheelie bins. About you | Ko Koe Tēnei You may come from a background in customer service, or perhaps you have worked in a similar role in the past, however the key to your success will be your passion for waste minimisation. You will have an enthusiasm for educating the community on why waste minimisation has such a profound effect on not just the individual and our city, but our world as a global resource. You will be comfortable interacting with members of the public to positively promote the importance of waste minimisation. You will be confident dealing with difficult customers, so the ability to deal with conflict and resolve issues will come naturally to you. What's in it for you? He aha ngā hua ki a koe? Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. You will also benefit from: • Access to training programmes, workshops, and development opportunities • Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave. • Collaboration - exposure to wider areas of the organisation • Benefits - a variety of benefits for Council staff from health schemes to retail discounts. Through collaboration, innovation, and a strong commitment to community, the council provides an environment where one's skills and passions can shine, making it an exceptional choice for those seeking purpose and impact in their career. Additional Information | Ko ētahi atu kōrero: At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyways. We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at jobs@ccc.govt.nz Hours of work - 37.5 - 40 hours per week Position - Permanent full-time Location - This position is primarily based at Te Hononga, Christchurch City Council Civic Offices Salary - The salary band for this position goes from $88,003 - $97,781 per annum based on a 40 hour week. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader organisation for the same or similar roles. Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.