E-Commerce Specialist (Healthcare /Supplement category experience preferred)

About xLongevity : xLongevity is all-in-one solution with an app, coaches, supplements and testing to empower you to live a long, active, fulfilling and healthy life. Please visit our website for more details https://xLongevity.com Location - Pune Position Overview: We are seeking a dynamic and results-driven E-Commerce Specialist with 5+ years of experience to join our team. The ideal candidate will play a key role in managing and optimizing our online sales channels, enhancing customer experience, and driving revenue growth across multiple platforms. Key Responsibilities : 1. E-Commerce Platform Management : • Manage online product listings across marketplaces such as Amazon, • Flipkart, Shopify, and others. Regularly update product descriptions, images, pricing, and inventory levels. • Ensure accuracy and consistency of product information across all platforms. 2. Digital Marketing Coordination: • Collaborate with the digital marketing team to execute campaigns that increase traffic and conversion rates. • Optimize product listings with keywords, SEO-friendly content, and promotional strategies. • Monitor and analyze performance metrics like CTR, conversion rates, and sales growth. 3.Order Fulfillment & Logistics Coordination : • Work closely with 3PL partners and distributors to ensure smooth order processing and timely deliveries. • Address customer issues related to orders, shipping, or returns promptly. 4 .Customer Engagement & Support : • Enhance customer experience through exceptional support and clear communication. • Respond to inquiries, resolve complaints, and collect feedback to improve processes. 5.Data Analysis & Reporting : • Analyze sales trends, customer behavior, and competitor strategies to identify growth opportunities. • Provide regular performance reports and actionable insights to the management team. 6 .Process Improvement : • Suggest and implement strategies to streamline operations, reduce costs, and improve efficiency. • Stay updated on industry trends, platform updates, and e-commerce technologies. Qualifications and Skills : • Bachelor’s degree in Marketing, Business Administration, or a related field. • 5+ years of experience in e-commerce operations, digital marketing, or online sales. • Proficiency in managing e-commerce platforms like Amazon Seller Central, Shopify, or equivalent. • Familiarity with digital marketing tools (e.g., Google Analytics, PPC campaigns, SEO tools). • Strong analytical skills with a data-driven mindset. • Excellent organizational, multitasking, and communication skills. • Experience in coordinating with 3PL partners and understanding supply chain dynamics is a plus What We Offer : • Competitive salary and performance-based incentives. • Opportunity to work with a diverse and talented team of professionals. • Exposure to a wide range of industries and clients. • Supportive work environment that fosters professional growth and development. • Opportunity to make a meaningful impact on wellness and preventive healthcare. To apply, please submit your resume and a brief cover letter detailing your interest in the position and relevant experience. We look forward to hearing from you.