Senior Case Manager - Fully Remote

• Fully remote role if you live in regional NSW • Portfolios under 45 claims & career pathways as business is growing • Be part of a rare opportunity to work in an exciting start-up environment Please note prior experience in workers compensation is essential for this position. Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. We are recruiting for our client a new entrant to the NSW Nominal Insurer Scheme as one of its newest Claims Service Providers. Being part of a start-up environment where you can have a huge impact and work within the business as it grows in the coming year ahead, with lots of future career prospects. Flexibility This is a permanent full-time role, with the option to work from home 100% in this remote-based role if you are living in regional NSW. The Role & Portfolio • You will be working amongst a team who are passionate just like you about achieving positive workers' compensation claims outcomes and... working collaboratively together to achieve the best service for the client and injured worker. • Initially, an SME claims portfolio across both new physical & psychological claims, you will later have the option to specialise within one of these portfolios. Portfolio sizes will all be under 45 claims at any time. • Support from a team of specialists to ensure you are able to perform your role at your best. Benefits • Salary Range $90,000 - $100,000 + Super • Fully remote-based role if you are based in regional NSW • Extensive well-being initiatives and discounts across a number of insurance products • Learning & development team with a structured career pathway About You • An experienced case manager with around 2 + years of experience is preferred however most importantly you will be passionate about delivering superb customer experiences and enjoy working towards outcomes. • Have a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances. • Enjoy stepping up and supporting others with mentoring and coaching. • A true team player who supports peers and loves helping others. We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply or any of our roles. For more information or to discuss this role in further detail please get in touch with Hani Kumar at hani.kumar@haylopeople.com.au